Last updated: March 2026

Opération Pression (“we,” “us,” “our”) is committed to protecting the privacy of individuals who visit our website operationpression.com and use our services. This Privacy Policy describes the nature of the personal information we collect, how we use it, and the measures we take to protect it, in accordance with Quebec’s Act respecting the protection of personal information in the private sector (Law 25) and the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect

We may collect the following types of personal information:

Identification information: last name, first name, mailing address, email address, phone number.
Communication information: messages sent via our contact form or by email.
Browsing information: IP address, browser type, pages visited, visit duration, via cookies.
Billing information: as part of our services, we may collect the information required for billing.

2. Use of Information

The personal information collected is used for the following purposes:

Respond to your requests for information or a quote.
Schedule and carry out our high-pressure cleaning services.
Send you appointment confirmations and communications related to your file.
Improve our website and our service offering.
Comply with our legal and regulatory obligations.

3. Cookies

Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device. You can configure your browser to refuse cookies, but this may limit certain site features.

We use, in particular:

Essential cookies: necessary for the proper functioning of the website.
Analytics cookies: to understand how visitors use our website (e.g., Google Analytics).
Preference cookies: to remember your browsing preferences.

4. Disclosure to Third Parties

We do not sell, trade, or transfer your personal information to third parties without your consent, except in the following cases:

Service providers who assist us in our operations (web hosting, email delivery, payment processing), bound by confidentiality obligations.
When required by law or when we believe in good faith that such disclosure is necessary to protect our rights or comply with legal process.

5. Information Security

We implement appropriate security measures to protect your personal information against unauthorized access, modification, disclosure, or destruction. However, no data transmission over the Internet is entirely secure. We do our best to protect your information, but we cannot guarantee the absolute security of information transmitted via our website.

6. Retention of Information

We retain your personal information only for as long as necessary for the purposes for which it was collected, or as required by law. Once this period has elapsed, the information is securely destroyed or anonymized.

7. Your Rights

In accordance with Law 25 and PIPEDA, you have the following rights:

Right of access: you may request to review the personal information we hold about you.
Right to rectification: you may request the correction of inaccurate or incomplete information.
Right to erasure: you may request the deletion of your information, subject to our legal obligations.
Right to withdraw your consent: you may withdraw your consent at any time, without affecting the lawfulness of processing carried out prior to such withdrawal.

To exercise these rights, please contact us at the address indicated below.

8. Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to read the privacy policy of each website you visit.

9. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. The most recent version will always be available on this page. We encourage you to review it regularly.

10. Contact Us

For any questions or requests regarding this Privacy Policy or your personal information, please contact us:

Opération Pression
Laurentians – Sainte-Agathe-des-Monts, Quebec
Phone: 819 216-3236
Email: info@operationpression.com